RESPONSIBILITIES AND ROLE AS A SECURITY GUARD

The major responsibility of a security officer is and should be prevention BEFORE an incident/offense occurs. Thus, a security officer should be highly visible. By being seen, the security officer may discourage anyone who might be considering theft, damage, or personal injury. A security officer’s job focus should be PREVENTION. To do the job well, security officer MUST:

The decision on how the security officer should react to any given situation is at the discretion of the security officer’s employer. The criteria that determines whether or not a security officer is doing satisfactory job is the absence of incidents or offenses.

Citiguard security guards are trained to fill the following roles and perform the following responsibilities:

Prevention

A security guard’s role is to PROTECT people and property of his employer or contracted clients. So, the major responsibility of a security guard is prevention BEFORE an incident/offense occurs. The absence of incidents or offenses (crimes) is one sign that a security guard is doing a good job.

Visibility

Security guards should remain visible as a deterrent to criminals. Thefts, damage and injuries can be thwarted when the perpetrators see a security guard. So, a security guard should be highly visible. By being seen, the guard may discourage anyone who might be considering theft, damage, or personal injury.

Vigilance

Security guards must remain alert to watch for abnormal activity or hear any unusual sounds. A security guard’s job is PREVENTION. To do the job well, the security guard MUST: Be alert, Listen and Watch. In fact, security guards should be suspicious of any activity that may draw them away from their post. It could be a plan to draw their attention away from their duties.

Observe and Report

A security guard’s responsibility DURING or AFTER an incident/offense has occurred is to OBSERVE and REPORT. If an offense occurs, a guard does not charge in. Instead, the security guard should:

• Stay calm
• Observe and remember events 
• Report to the police/or the security guard’s supervisor 

Getting Help

During dangerous situations, such as robbery, burglary, or assault with a deadly weapon, the security guard will need help to apprehend the suspect. This involves calling the police immediately. Even the police who are trained to apprehend criminals are encouraged to call for help in dangerous situations.

Team Player

Security guards sometime assume a team player role when he/she is responsible for maintaining certain miscellaneous rules and policies established by the client (company/individual). These could include:

• Requiring employees to show their badges when entering the property 
• Inspecting lunch pails as employees leave the plant 
• Monitoring safety standards and reporting hazards; blocked exits, fire safety, slippery floors, etc 

A guard’s supervisor or the client (company/individual) will give him instructions on carrying out other miscellaneous rules and policies.

Citiguard Guards – protecting lives, serving California.

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CITIGUARD SECURITY GUARD COMPANY

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