Benefits of Having a Citiguard’s Security Guards at a Business

All businesses have to deal with the veracity that thefts and other crimes can occur on business premises. Some businesses, such as convenience stores, banks and retail stores, may be more of a target for criminals and petty thieves than other types, but a wide variety of businesses choose to hire security guards. Guards can be used to prevent crime, maintain security, and assist customers and employees. Business owners should assess the benefits of hiring a security guard before making the decision to bring one on board.

Sense of Security

The presence of a Citiguard security guard at a business provides peace of mind and a sense of security to the business owner, employees and customers. Employees that work in high-risk areas are more productive and easier to retain when they don’t have to worry about personal safety. It also lets customers know that you are concerned about their safety and willing to take steps to insure it. This may be particularly important for businesses that deal in very high-end merchandise or are located in high-crime areas.

Prevention

Having a Citiguard security guard present is a great prevention to crime. Thieves will be indecisive about targeting a business that has uniformed protection. Citiguard’s security guards are trained to look for suspicious activity on the spot, assess a situation and react to security breaches. A security guard is a greater visual deterrent than just camera surveillance or a standard security system. It sends a message to potential criminals that you are serious about the security of your business.

Customer Service

Citiguard’s Security Guards can also be customer service ambassadors. A guard may man a front desk or act as a sentry to control access to an area. Citiguard Security Guards able to help direct people to find products, get to the right location in a business and can also be available as escorts for customers and employees to get to their cars after dark. Hiring Citiguard lets you communicate that your business is secure and customer-oriented.

Handling Crime

Citiguard’s Security Guards best trained when it comes to actively responding to a crime. Guards may take down details and contact the police or may be able to detain suspects. It is the business decision whether to have an armed or unarmed guard, and what measures should be primed for handling a suspect should a crime occur. Hiring Citiguard will ensure that the guard behaves capably and sensibly when faced with criminal activity on business premises.

Contact us for more information

Call 800-613-5903 or visit www.citiguardinc.com

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RESPONSIBILITIES AND ROLE AS A SECURITY GUARD

The major responsibility of a security officer is and should be prevention BEFORE an incident/offense occurs. Thus, a security officer should be highly visible. By being seen, the security officer may discourage anyone who might be considering theft, damage, or personal injury. A security officer’s job focus should be PREVENTION. To do the job well, security officer MUST:

The decision on how the security officer should react to any given situation is at the discretion of the security officer’s employer. The criteria that determines whether or not a security officer is doing satisfactory job is the absence of incidents or offenses.

Citiguard security guards are trained to fill the following roles and perform the following responsibilities:

Prevention

A security guard’s role is to PROTECT people and property of his employer or contracted clients. So, the major responsibility of a security guard is prevention BEFORE an incident/offense occurs. The absence of incidents or offenses (crimes) is one sign that a security guard is doing a good job.

Visibility

Security guards should remain visible as a deterrent to criminals. Thefts, damage and injuries can be thwarted when the perpetrators see a security guard. So, a security guard should be highly visible. By being seen, the guard may discourage anyone who might be considering theft, damage, or personal injury.

Vigilance

Security guards must remain alert to watch for abnormal activity or hear any unusual sounds. A security guard’s job is PREVENTION. To do the job well, the security guard MUST: Be alert, Listen and Watch. In fact, security guards should be suspicious of any activity that may draw them away from their post. It could be a plan to draw their attention away from their duties.

Observe and Report

A security guard’s responsibility DURING or AFTER an incident/offense has occurred is to OBSERVE and REPORT. If an offense occurs, a guard does not charge in. Instead, the security guard should:

• Stay calm
• Observe and remember events 
• Report to the police/or the security guard’s supervisor 

Getting Help

During dangerous situations, such as robbery, burglary, or assault with a deadly weapon, the security guard will need help to apprehend the suspect. This involves calling the police immediately. Even the police who are trained to apprehend criminals are encouraged to call for help in dangerous situations.

Team Player

Security guards sometime assume a team player role when he/she is responsible for maintaining certain miscellaneous rules and policies established by the client (company/individual). These could include:

• Requiring employees to show their badges when entering the property 
• Inspecting lunch pails as employees leave the plant 
• Monitoring safety standards and reporting hazards; blocked exits, fire safety, slippery floors, etc 

A guard’s supervisor or the client (company/individual) will give him instructions on carrying out other miscellaneous rules and policies.

Citiguard Guards – protecting lives, serving California.

CONTACT US FOR MORE INFORMATION

CITIGUARD SECURITY GUARD COMPANY

CALL 800-613-5903 OR VISIT WWW.MYSECURITYGUARDS.COM

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Importance of Security Guards and the Role They Play

Security guards ensuring the safety of your asset and properties, safe environment and preventing violence. A security guard plays many different roles, but his primary task is to prevent crime. The presence of a security guard on the location often serves as prevention to possible lawbreakers. Security guards work in public and private buildings, as well as retail and wholesale establishments. Some work at transportation facilities guarding against potential terrorist attacks.

The goal is to detect, deter, observe and report.

• Protect company’s property and staff by maintaining a safe and secure environment

• Observe for signs of crime or disorder and investigate disturbances

• Act lawfully in direct defense of life or property

• Apprehend criminals and evict violators

• Take accurate notes of unusual occurrences

• Report in detail any suspicious incidents

• Patrol randomly or regularly building and perimeter

• Monitor and control access at building entrances and vehicle gates

• Watch alarm systems or video cameras and operate detecting/emergency equipment

• Perform first aid or CPR

CONTACT US FOR MORE INFORMATION CITIGUARD SECURITY GUARD COMPANY

CALL 800-613-5903 OR VISIT WWW.MYSECURITYGUARDS.COM

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