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Tuesday, May 12, 2015

Communication is a powerful tool for security guards

Most guards have ever experienced someone is angry, an aggressive person or a person who simply want to act tough against a security guard. In addition, there are no major violent crimes who have some guards with.

As security, communication is one of your most important tools. After all, communication you can think the other commit to a subject, situation but also about his own behavior. How we do this, however, is another story.

Many of these situations escalate in the first three minutes. Why? Because the communication in these first minutes the aggressor does not oblige to think about his own behavior or act.

An example: A man comes rushing, angry at his boss he walks in a straight line down to the front desk where the security guard sits. Many security guards go straight stand, this aggression is lifted immediately to the next level. It is better to have just to sit.

Then you as a security guard services must be very carefully choose your words. Many security guards ask, what can I do for you? The answer is often, what can you do for me ??? Go get the boss! I sat him at all. At present, there is a stalemate. Because if you ask “can I help you?” Then that person is already assuming that you actually like him/her going to do. The security guard must now answer negatively because he can not do this of course in this situation.

If the security guard had asked; How can I help you? And the answer would be the same, the security officer can compel the man to answer thought-through with, sorry sir at this moment I help you not feel, we will first take it easy for a cup of coffee? It does not mean that the man takes the coffee, but he is obliged to think about his behavior.

This example of course is only one, but what I’m trying to make clear is that the choice of your body language and your words in any situation make the difference between a good constructive settlement of a situation which is getting out of hand. A person’s behavior is not so out of the blue.

The reality of someone who is angry, is often completely different from the reality of the security guard. Because you realize this and to ask the right questions can you as a security guards to bring almost any situation for both sides to a successful conclusion.

Of course there are always exceptions, but by your communication to prepare well and ask thoughtful questions will be open to the Exceptions also really exceptions.
Security Guard Services Los Angeles. Call us at 800-613-5903.

Monday, May 4, 2015

How to reduce your risk of being “carjacked”

Armed theft is the newest twist in automobile theft: Imagine having someone approach you while you’re sitting in your car at a traffic signal, pointing a gun at your face and taking your car.Or having your vehicle stolen as you park (even in your own driveway), or whilegetting gas. It can happen anywhere, not just in “high crime” neighborhoods. Itcan occur during the daylight as well as after dark.

It’s a crime of opportunity—a thief searchingfor the most vulnerable prey. Sometimes it’s part of another crime.
Car thieves find it easier to steal a car whilethe owner is there—with the keys in the ignition—than to break into a car,especially if the car has an alarm.
Cars equipped with sophisticated, built-in alarmsystems and theft-deterrent devices are becoming harder to steal.
Cars, especially luxury models, provide quick cash for drug users and other criminals.
Carjacking may be a rite of passage, an initiation act, or just a thrill for some. Before you enter your car…

Windows of opportunity that carjackers look for:

Intersections controlled by traffic lights or stop signs.
Parking garages, shopping malls and grocery stores.
Self-service gas stations and car washes.
ATMs (automated teller machines).
Residential driveways and streets as people get in and out of their cars.
Highway exit and entry ramps, or other places where drivers slow down or stop.

Before you enter your car:

Be alert to any activity near your car. Pay attention to your surroundings.
When approaching your car, have your key in your hand, and check the back seat before getting in.
If someone is loitering near your unoccupied car as you approach it, keep walking until the person leaves.
Be wary of people asking for directions or handing out flyers. Trust your instincts—if something makes you feel uneasy, get into the car quickly, lock the doors, and drive away

Once you’re in your car:

Keep your doors and windows locked, no matter how short the distance or how “safe” the neighborhood.
Avoid driving alone. Have someone with you whenever possible, especially at night.
When you’re coming to a stop, leave enough space to maneuver around other cars. If you sense trouble, this will allow you the room needed to get away.
If a suspicious-looking person approaches your car, drive away carefully. In extreme situations, you might even consider going through a traffic light, as long as you can do so without causing an accident.
Drive in the inside (center) lane to make it more difficult for would-be carjackers to approach your car. ¨ Don’t stop to assist a stranger whose car has broken down. Instead, help by calling the police to help.
If you’re driving home and notice someone you don’t recognize, drive around the block and come back after the person has left.

Getting Out

Park in well-lighted areas, near sidewalks or walkways. Avoid parking near dumpsters, woods, large vans or trucks, or anything else that limits your visibility.
Never leave valuables in plain view, even if the car is locked. Put them in the trunk or out of sight.
Try to park in a garage with an attendant. Leave only the ignition key, with no personal identification.
Even if you’re rushed, look around before you get out and stay alert to your surroundings.

If it happens to you

If a carjacker threatens you with a gun or other weapon, give up your car. Don’t argue. Your life is worth far more than a car.
Get away from the area as quickly as possible.
Notice and remember what the carjacker looked like—sex, race, age, hair and eye color, special features, clothes and anything specific or unusual like an accent.
Report the crime immediately to the police

Take Action

Work with CitiGuard Security Guards, Citiguard Patrol Company, Neighborhood Watch groups, law enforcement, automobile clubs, and other concerned groups to get the word out about carjacking prevention.
Contact school officials to make sure that driver education classes talk to teens about preventing carjacking.
Ask the local media to air carjacking prevention tips as public service announcements, perhaps during commuting hours.
Ask your insurance agent or company to provide carjacking and other auto theft prevention information in notices and bills.
Enlist parking lot owners, Citiguard shopping mall security, and transit authorities to print and distribute educational materials withcarjacking prevention tips.
Get permission to place carjacking prevention flyers or brochures in the waiting rooms of automobile service departments, repair shops, and gas stations.
Ask your state’s Motor Vehicle Administration to display carjacking and auto-theft prevention advice—posters, handouts, etc., in its offices—and distribute prevention tips in all mailings.